Thursday 1 March 2012

SITHIND001B- Develop & Update Industry Knowledge

• Anti- Discrimination- Its makes it illegal to treat someone unfairly because they belong to a group of people.
• Commercial establishments- Commercial establishments in the hospitality industry are business which stand to make a profit. Example commercial clubs, hotel, motel etc.
• Employment opportunities- Legislation ensuring that all applicants for a job are treated equally.
• Enterprise agreements- Legal documents setting out the rights, entitlements and obligations of employers and employees of a particular organisation or industry.
• Industry sectors- Industry sectors are subsections of an industry. Example- food and beverage, meetings and events, Accommodation and clubs and gaming etc.
• Legislation- Laws passed by the Federal or State Parliaments. Example OH&S etc.
• Non-commercial establishments- Commercial establishments in the hospitality industry are there to do not make a profit. Example school, prison, hospital and meals and wheel etc.
• Quality assurance- A system to maintain standards in a business.
• Trade unions- The trade unions within hospitality industry is to represent employees and negotiate working conditions.




2) Industry sectors
• Food and beverage- Restaurants, clubs (RSL), café, bar and fast food.
• Meeting and events- confrences, events, meeting and exhibition.
• Clubs and gaming- RSL, pub, clubs and casino.
• Entertainment and Recreation- Theme park and cinema.
• Travel and tourism- travel agents and transport.
• Visitor Centre- local Centre

3)
• Visitors information Centre
• Accommodation
• Gaming
• Meeting and events
• Entertainment and recreation

4) The Trade union is to represent employees and negotiate working conditions. Unions can also help with other aspects of working life.
5) Hygiene
 Food ACT 2003(NSW)
It’s an offence to sell contaminated.
Food premises and handlers must conform to minimum standards of hygiene.
 Liquor ACT 1982(NSW)
To covers all aspects of liquor that is offered for sale in licensed enterprises. It includes licensing hours, training staff must undertake, the responsibilities of employers in selling alcohol, harm minimisation, as well as offences and legal proceedings.




Environment
 Smoke-free Environment Act 2000 (NSW)
 Smoke-free Environment Act Regulation 2001
It requires that no smoking is allowed in any enclosed areas within the enterprise in order to stop non-smokers from passive smoking and mainly to protect the health of employees.
Gaming
 Gaming Machines Act 2001 (NSW)
 Gaming Machines Regulations 2002 (NSW)
Regulate the use of gaming machines in a venue, signage that must be put in place, the dangers of problem gaming, actions that must be adopted to address problem gamblers, such as showing clocks or counselling, signage and how prizes should be awarded. They also guarantee that fair practices are used for gaming equipment.

Health and safety
 OH&S Act 2000 (NSW)
 OH&S Act Regulations 2001 (NSW)
To protects the health and safety of all workers and visitors in a business.
Workers compensation
 Workers Compensation Act 1987 NSW
 Workplace Injury Management and Workers Compensation Act 1998 NSW
The workers compensation focuses on injuries that occur to employees at work or whilst traveling directly to and from work. It stipulates that all enterprises must have insurance that will cover the injured worker’s medical expenses and costs.


Responsible Conduct of Gaming/Gambling
 Gambling Legislation Amendment (Responsible Gambling) Act 1999
The training required for all the employees involved in the gaming. It educates staff on their responsibilities in the working in a gaming environment and it’s provided them with the knowledge of how to identify problem gamblers.




Anti-discrimination
 Anti-Discrimination Act 1977 (NSW)
 Sex Discrimination Act 1984
 Racial Discrimination Act 1975
 Disability Discrimination Act 1992
To protects the individuals from being discrimination of race, gender, age, sexual preference, marital status, disability or religion because of characteristics. The aim of this legislation is to ensure that fair and equal service is provided to everyone.






6)
a) In hospitality industry we can update our knowledge by using Internet, Newspaper, general knowledge about industry, interrelationships of different sectors in industry.
b) Ask other colleagues, the people work in the same hospitality industry.







Task 3
Equal employment opportunities
The equal Employment opportunity for the hospitality industry is to exist to ensure equal employment opportunities and eliminate discrimination. The equal employment opportunity (commonwealth Authorities) exists that hiring of new employees, and offering promotions to existing employees, is based on merit and without bias.
Health regulation infringements

No comments:

Post a Comment